Carriage to most UK mainland postcodes is £12.00 maximum
Perishable goods are sent on a next day service, and mostly that is exactly what happens however on occasions for numerous reasons, none of which Devotedly Discus has any control over, delays can happen in the courier networks that mean the delivery will take an extra night. We pack the food is a poly box and in warmer months add a freezer block - if it runs to a second night, the food may start to defrost, but will be perfectly good to refreeze (24 hours) and feed to your fish. Please understand that this can happen, although it is rare.
For perishable (frozen food) delivery the courier requires an email address and phone number, preferably a mobile number as they will be sending you some information about the delivery.
If there is nobody at the address to take delivery, the courier will "LEAVE SAFE" and take a photo as proof of delivery.
In the "shipping note" section of the check out, please inform us of your preferred "safe place" IE "leave with neighbour number 36" or "leave behind blue bin" or "leave in garage" and so on. If we receive no instruction, the courier will still leave safe choosing where themselves.
Once despatched you will be sent the tracking information and the courier will also send you a 2 hour delivery slot on the day of delivery.
Couriers do not offer an affordable next day service to the Isle of White or the following post codes, but we can send by Royal Mail Special delivery. This costs £14.20 for up to 2kg (1 x 1.5kg pack and the packaging) or up to 10kg for £31.92 - Please call 01323 483689 to place an order.
AB37-38, AB41-56, FK19-21, HS1-9, KA27-28, IV1-20, IV21-63, KW1-18, PA20,21,23-35 36-78, PH15-27,30-45,49-50, ZE1-3
We cannot ship perishable goods to Scottish Islands, Isle of Man, Jersey, Guernsey or Northern Ireland.
- Please select the number of packs you would like.
- Then click in the box "delivery dates available" and select your preferred date
- Saturday, Sunday, Monday are not possible.
- Finally click "add to cart"
